Your doctor or your doctor’s receptionist will advise us of the date of your admission to the hospital and the proposed date of your operation/procedure.
There is some essential information that is required for your safety and for other functions such as reporting to the Health Department and your private health fund. This is called a Pre-Admission Form, part of which will be completed by the staff at your doctor’s office.
We would especially like you to complete the portion called the “Patient Information Form”. There may be aspects of your medical history that are important for us to know. Prior to your admission. This information can be posted to the hospital or sent by fax (our fax number is 02 9798 7555). Alternatively just deliver it to the hospital reception as soon as convenient.
If you deliver your form, our process may save time and unnecessary delay on the day of your admission.
One of our admission staff will contact you prior to your admission date to confirm admission details, e.g. time of arrival, fasting instructions etc.
All of this should make it easy for you when the important day comes for your admission to the hospital. We will have all the necessary information that will add to your safety, accuracy with medication and will allow us to organise any other services such as physiotherapy or community services that might be necessary when your treatment is completed at the hospital.
Your surgeon may consider that it is in your best interests to attend our Pre-admission Clinic.
Their secretary will arrange an appointment for you (or a pre-admission clinic staff member will contact you) should this be required.
Patients holding top level health fund cover are requested to provide evidence of health fund coverage and sign a release form so that the hospital may claim on your behalf. (Most health funds issue a plastic card).
Other patients who have chosen not to have full health fund cover are required to pay the estimated balances not covered by their health fund on admission. Some health funds do not provide a ‘no gaps’ cover and therefore you will be required to pay extra. This will be discussed prior to your admission to the hospital.
NB: Be sure your health fund membership is up to date, and discuss your hospitalisation with your health fund Claims Department if you are in any doubt as to what benefits may apply.
Self-funded patients will be required to pay the estimated total cost of hospitalisation on admission.
Patients whose accounts are subject to “Third Party” or “Workers Compensation” claims must have verifiable evidence that liability has been accepted by the insurance company for their hospitalisation.
All doctors including surgeons, pathologists and anaesthetists are private practitioners and will bill you individually and separately for their services.